FAQ

Q : What is the difference between nomad and city carpet ?
A : Nomad carpet is made of wool or wool and cotton but city carpet, it has silk too. Nomad carpet is made on horizontal loom but city carpet on vertical looms. City carpet is woven by design but nomad carpet by imagination of the weavers.


Q : What is the difference between patterns of city carpet and nomads one ?
A : City carpet's pattern has flower and leaves and medallion in the center and symmetric on the corners, but nomad carpet, they have geometrical pattern.


Q : What is the difference between natural dyes and chemical colors ?
A : Chemical colors seems Strong and sharp and fade able but natural colors seems very soft and they are fast and washable.


Q : How we can keep carpets in store for long time ?
A : Pour silk carpet has no problem for keeping in store for longtime but for the woolen carpet, it must be added some Tobacco or Naphthalene between the surface, so the danger of the insets  away.


Q :  Is that necessary to know special technique for carpet cleaning ?
A :  For carpet cleaning you can clean your carpet by vacuum cleaner, but if you need to wash it whenever you need the surface of your carpet, some cold water and soap or shampoo and soft brush is perfect.


Q : Can you wash your carpets at home ?
A : Yes you can, but before doing that contact us.


Q : How we can repair old and new carpet ?
A : Repairing the carpet is one of the most important fact for keeping the carpet, if you send the photo of the part which needs to be repaired to us, we will help you.


Q : How you can see the details of the carpet on the website ?
A : After choosing the carpet and mention its code number, we will send you more details of that and then if you like, we can send you the carpet that you have chosen it.


Q : How we can send you  a carpet ,when you choose ?
A : We can send you what your order by plain at the custom of your country and you can receive it there.


Q : Is it possible to deliver your order at you door(Door to Door) ?
A : Yes, we can send you by the faster and reliable post system like TNT, FEDEX, DHL, UPS , ... to your home.


Q : How you can purchase a carpet on line ?
A : you can choose your carpet and pay it by VISA CARDS , MASTER CARDS , AMERICAN EXPRESS , DINERS CLUB, or you can DRAFT the expenses of the carpet in our account.